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Welcome to
Lawrence Hill Health Centre
Other Important Information
Non NHS Services
Certain services provided by your doctor are not covered by the N.H.S. and you will be asked to a pay a fee, e.g. insurance or employment medicals, HGV medicals, insurance claim certificates, countersigning passports applications, letters to solicitors, employers and outside agencies. A full list is available from reception.
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Dentistry
NHS dentistry is not available through this practice. However you can find out where your nearest NHS dentist is by contacting NHS DIRECT on 0845 4647. Dental emergencies (tooth abscesses, tooth ache) should normally be dealt with by a dentist.
Comments and Suggestions
If you have any comments or suggestions please write them down or ask to speak to Ewan Cameron, the Practice Manager or any of our Receptionists who will be able to help you.
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Patient Surveys
You maybe asked from time to time to participate in a survey, the results will help us to assess and improve our services to you.
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Complaints
To make a complaint please write to Mr. Ewan Cameron, practice manager or your doctor, should you experience any difficulty in doing this, please speak to reception to make other suitable arrangements. A copy of the Complaints Procedure is available at reception.
Disabled Access
There is wheelchair access throughout the Health Centre.
Data Protection Act
We ask for information about you so that we can give you the best possible care and treatment. We keep this information to ensure that your doctor or nurse has accurate and up to date information when you are next seen.
Everyone working for the NHS has legal duty to maintain the highest level of confidentiality about patient information. For further information please ask for a leaflet at reception called “your records are safe with us”.
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