Category Archives: News

LAWRENCE HILL HEALTH CENTRE NEEDS YOU! Are you enthusiastic about health in your local community?

We wish to set up a Patient Participation Group who we can work alongside to ensure we provide high quality care for our patients and to help us improve our service.

We would like to recruit patients who represent all sections of our community.

All patients are warmly invited to drop in to a coffee morning in Lawrence Hill Health Centre Garden on Thursday 7th October between 0930 – 1130 to find out more.

All ages are very welcome and refreshments will be available.

Important changes to routine and non-urgent blood test appointments

All GP practices are affected by the current national shortage of blood tubes and are taking urgent steps alongside our hospitals to prioritise their use for people with the greatest clinical need. This includes testing for serious conditions such as cancer.

 

We are following national guidance which has been issued in response to the shortage. As a result, we need to cancel and delay a number of patient appointments for blood tests deemed routine or non-urgent. If you have a routine blood test appointment the reception team at the surgery will be in touch directly if they need to cancel your appointment, this will be by phone or by text message.

 

Please be assured that appointments will be rescheduled once the situation has improved, and in line with national guidance. There are a few things you can do if you are affected by this change:

  • Keep checking our website for regular updates – we will be sharing the latest patient information here as soon as we receive it.
  • Check your phone for messages from us – we will also be using our patient text service to keep people informed.
  • Please don’t call or contact us with questions about routine blood tests – we are experiencing exceptional levels of demand at the moment, and your cooperation will help us to reach those without smartphone or internet access with this critical information.
  • Do get in touch online if your condition worsens or changes so that we can prioritise your blood test if necessary following clinical review

The changes are likely to be in place for at least four weeks. We will keep all our patients regularly updated as the national situation changes. We fully understand the frustration this is likely to cause, and apologise for the inconvenience.

Covid-19 vaccine second dose intervals

Second Dose Intervals

We are aware that there has been some confusing messaging in the media around the second dosing interval.

This short summary describes the current national policy position so that you have up-to-date information about when second doses should be given and why. We understand that sites have had to manage some assertive individuals in relation to this issue, so we hope that this script will help you explain the position, alongside any de-escalation techniques needed to handle situations.

The national position remains the same. It is based on JCVI guidance as described in the Green Book.

All second doses should be given at least 8 weeks apart unless there is a clinical reason for it to be given any earlier. i.e. prior to immunisation treatment or transplant.

Wearing masks

Thank you for your continued patience during these challenging times.

Many of the national Covid-19 restrictions will end on 19 July. However, Public Health England’s infection prevention control guidelines will remain in place across all healthcare settings, including GP surgeries and hospitals.

This means that everyone accessing or visiting the practice must continue to wear a face covering and follow social distancing rules at all times.

Covid rates are very high locally and the threat of the virus remains. We ask that everyone does their bit to help and minimise the spread of infection.

These measures remain in place to protect our patients and our staff, so that the most vulnerable among us can continue to safely attend healthcare settings.

If you have not had yet had your Covid vaccination, we would encourage you to book this now, either by visiting grabajab.net or speaking to reception.

The practice is open and will continue to offer a range of telephone, video and face to face appointments.

Staff are working extremely hard to ensure we continue to provide the very best care for our patients and everyone who needs us. We remain as busy as ever and ask that you ‘help us to help you’ by using the right service for your needs and — when contacting or visiting the practice — treating our colleagues with the kindness and respect that they deserve.

Commonly asked questions and concerns related to the Covid-19 vaccine.

Dr. Geeta Iyer answers commonly asked questions and concerns related to the Covid-19 vaccine. 
Watch the videos below to find out more.
 

Try the NHS App

Try the NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Bristol Wellbeing College

Brisol Wellbeing College offers free psychoeducational mental health and wellbeing sessions which are delivered online with technical support and COVID safe in community venues.  Patients who are struggling with their mental health can visit their website.  There is no referral process and patients can book as many or few workshops as they like.

We are open

 

Your GP surgery remains open and we continue to provide care for people who need it. However, we are having to work differently due to Coronavirus. We are currently offering additional support to our local hospitals and care homes so that our NHS can provide life-saving care to those who need it most during this difficult time. This means that as a surgery, we need to prioritise our most urgent patients and depending on your problem, we may have to ask you to wait.

 

As our patients, you can help us. Here’s how:

  • Please check our website and NHS choices which both have lots of information about how to help yourself if you have a minor illness. Our website also has details of local helplines and groups you can contact for wellbeing issues.
  • You can also use the expertise of your local pharmacist – information about how your pharmacy can help.
  • Please stay on top of your medications and don’t let them run out.
  • Be kind to our navigators and reception teams – they often have limited appointments to offer.
  • Please do get in touch with us if you have potentially serious problems, such as potential signs of cancer.
  • Self-isolate for 10 days if you have COVID symptoms – call 111 if you start to feel worse.
  • We will continue to offer COVID vaccinations to our patients. Please wait to be contacted rather than contacting us – we’ll be in touch when it’s your turn.

Womenkind lauches new webchat for support

Womankind is an established charity that is run by women for women. We provide a range of services for women with mental health problems in Bristol and the surrounding area and help thousands of women every year to improve their mental health and well-being so they can experience a better quality of life. Since the coronavirus lockdown, we have been delivering and developing our services remotely so we can continue to support women during this difficult time.

The Helpline

The helpline offers confidential listening support to any woman experiencing emotional distress, via telephone or webchat, online.

We would particularly to raise awareness of the Webchat channel as it a new extension to our Helpline Service.

Both the webchat and phone offer free and confidential listening support to any woman (16+) experiencing emotional distress. We would support and signpost a younger girl. Trained volunteers provide a safe space where women can express and explore their feelings without judgement. We can offer women up to 50 minutes, twice per week.

Women often get in touch with the helpline because they feel unable to speak to anyone else. They may disclose historic or recent abuse, feelings of anxiety, depression or isolation, or have experienced a trauma or a bereavement. Whatever they feel or whatever has happened, we will believe them and will be there for them.

Both channels are operated by women who have received comprehensive training in listening skills and on issues relevant to women’s mental health, including depression, anxiety, self harm, suicidal feelings, healthy/unhealthy relationships, sexual violence and all forms of domestic and sexual violence and abuse.

The webchat is available to any woman, but younger women, Deaf/hard of hearing women, or those who are worried about anonymity or being overheard may prefer this option in particular.

Womankind has a particular specialism in providing support to survivors of domestic and sexual violence and abuse.

Telephone Helpline Opening Hours

Mon 10am-12noon / 1pm-3pm / 8pm-10pm

Tue 10am-12noon / 1pm-3pm / 8pm-10pm

Wed 10am-12noon / 1pm-3pm

Thu & Fri 10am-12noon

0345 458 2914

0117 916 6461

Webchat Opening Hours

Mon 1pm-3pm / 8pm-10pm

Tue 10am-12noon / 8pm-10pm

Thu & Fri 10am-12noon

The webchat ‘button’ can be accessed via our website, on the Home, ‘Helpline’, ‘Contact Us’ and ‘Support for Deaf Women’ pages.

For more information about our work and services, please see our Annual Review or visit our website at womankindbristol.org.uk

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