Changes to our urgent prescription policy

From the 1st March we are changing our urgent prescription policy.

It is the patient’s responsibility to make sure that they request their repeat prescription in a timely manner so that they do not run out of their medications.

Urgent requests for medication will only be considered for the medications below:

  • Inhalers
  • Epilepsy medication – eg sodium valproate, lamotrigine, carbamazepine, levetiracetam, topiramate
  • Insulin
  • GTN spray
  • Blood thinners – eg. warfarin, apixaban, rivaroxaban, dabigatran, edoxaban, clexane, clopidogrel
  • Water tablets – furosemide and bumetanide
  • Hydrocortisone tablets or long term prednisolone tablets
  • Epipen, Jext or Emerade (or similar auto-injectable adrenaline preparations)
  • Medication for Parkinson’s Disease – eg. Sinimet, Madopar, Stalevo, co-careldopa, co-beneldopa
  • Antipychotics – eg. Amisulpride, aripiprazole, clozapine, olanzapine, paliperidone, quetiapine and risperidone
  • Contraceptives

Urgent prescriptions will be sent electronically to the patient’s nominated pharmacy by 5:30pm on weekdays.

No other medications will be treated as ‘urgent’. This is a decision made by the GP partners to ensure safe prescribing. The reception team cannot override this decision.

Emergency supply from pharmacists

Please note that all patients can obtain a short emergency supply of prescription medications from a registered retail pharmacy. They will need to be seen face-to-face, will need proof of identity and proof that they have received the medicines they are requesting before on prescription. There will be a charge for this as it is not an NHS service. Further information can be found at

Over-the-counter medication

In line with the latest NHS guidance, we will be phasing out the prescribing of common medication available cheaply over-the-counter in pharmacies unless needed for a defined long-term medical condition. This will include paracetamol, Calpol, medication for diarrhoea and constipation and medication for head lice.

Further information can be found at